About us

About us

ZABS is a statutory body under the Ministry of Commerce Trade and Industry established in 1982.

Over the years ZABS has carried on its role of developing standards and providing conformity assessment services to industry. With the realignment of the National Quality Infrastructure (NQI) in 2018, to international best practices, ZABS role is now more focused towards supporting industry to implement standards that enhance the quality of products and services for industry growth and competitiveness.

Our Mandate

The Standards Act No. 4 of 2017 mandates ZABS to provide Standardisation and Quality Assurance of Products and services.
The functions of ZABS as provided in the Act among many others include; 
  • Develop, publish, maintain, or withdraw Zambian National Standards and related normative publications serving the standardization needs for Zambia
  • Provide inspection services, testing services and system and product certification
  • Provide a voluntary certification mark scheme for the assurance of product conformity to standards
  • Promote quality, health and safety standards for commodities, products and services
  • Facilitate efficiency in industry and promote trade through standardization.
  • Provide for a Research and Development program for new standards, improvement of existing standards, standardization of test methodology and the articulation of future needs that might affect the standards environment.

Our Vision

A globally recognized institution of excellence in promoting quality goods and services for improved lives

Our Mission

To promote Standardisation and Quality Assurance services for a competitive industry 

Want to know more about us? Download our organisation brief

Our Core Values

Transparency

We uphold transparency on the processes and procedures and are open to sharing information with each other and the general public related to our core business.

Accountability

We are responsible for every action taken or omission made in the course of duty and are liable to any consequences.

Customer Focus

We put our customers at the center and every decision we make is influenced by the impact and value it will create on the customer.

Collaboration

We work together as a united force among ourselves and with our cooperative partners for the effective implementation of programmes.

Innovation

We are motivated to create new ways of doing business by coming up with new ideas, methods and concepts to improve service delivery and are up to date with the ever-changing world.

Integrity

We are honest, morally upright and conduct ourselves beyond reproach. We conduct our business in objective manner adhering to the prescribed standards.
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