ZABS TESTING LABORATORIES

Quality Policy

The Zambia Bureau of Standards (ZABS) Testing Laboratory is committed to provide analytical services that meet customer requirements and to implement and maintain a quality management system based on ISO / IEC 17025 that ensures sustained improvement of laboratory operations.

 

    This policy shall be implemented through the following measures:
  • The laboratory shall implement and maintain a quality management system based on ISO / IEC 17025 -General requirements for competence of testing and calibrations laboratories, which ensures conformance to good laboratory practice;
  • The laboratory shall utilize calibrated equipment and validated test methods to ensure reliability and traceability of test results to national and / or international standards of measurement ;
  • The laboratory shall undertake periodic internal and external quality audits to identify opportunities for improvement and implement remedial measures;
  • The laboratory shall exercise confidentiality, integrity and fair judgment in dealing with matters concerning its clients;
  • The laboratory shall ensure that all its personnel are aware of the quality management system and staff concerned with testing are properly trained, informed and knowledgeable in all relevant procedures pertaining to their operations;
  • The laboratory shall set annual business and quality objectives as well as performance indicators to monitor performance and ensure effective implementation of its objectives;
  • The ZABS management is committed to the operations of the testing laboratory and the effective implementation and maintenance of the quality management system and demonstrates this commitment by allocating necessary resources

 

TESTING FACILITIES

 

ZABS testing laboratories have modern facilities to test foodstuffs, water, beverages, industrial products, paints, petroleum products, condoms, packaging materials and textiles. Tests are performed to national and international standards, as well as client's specifications. The laboratories are equipped with state-of-the-art equipment and competent, friendly and self-motivated staff capable of meeting client requirements.

 

The ZABS Laboratory Mission is to:

 

  • Provide reliable analytical services that meet customer requirements
  • Ensure appropriate quality at all stages of laboratory operations in compliance with ISO / IEC 17025: General requirements for the competence of testing and calibration laboratories
  • Ensure complete documentation of all testing protocols, procedures and activities carried out within the laboratory
  • Ensure that all personnel concerned with testing activities are professionally competent and familiar with the quality system and will implement the stated policies and procedures in their work.

 

Testing Facilities

 

ZABS testing labs have modern facilities to test foodstuffs, water, beverages, industrial products, paints, petroleum products, condoms, packaging materials and textiles. Tests are performed to national and international standards, as well as client's specifications. The laboratories are equipped with state-of-the-art equipment and competent, friendly and self-motivated staff capable of meeting client requirements.

 

Clientele

 

Our clients include importers and exporters, regulatory bodies, manufacturers and producers of various products, retailers, oil companies, transport companies, academic and research institutions, the general public and consumers, as well as other laboratories.