Terms & Conditions
Please read these terms carefully before using the ZABS website and services
Last Updated: 1 January 2026
These terms govern your use of the ZABS website and related services.
Important Legal Notice
These Terms and Conditions constitute a legally binding agreement between you and the Zambia Bureau of Standards. Please read them carefully before using our website or services.
1. Acceptance of Terms
By accessing or using the ZABS website (www.zabs.org.zm), you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to these terms, please do not use our website. ZABS reserves the right to modify these terms at any time, and continued use of the website after changes constitutes acceptance of the revised terms.
2. Use of the Website
The ZABS website is provided for informational and service purposes. You may use the website to access information about ZABS services, download publications, enquire about standards, and contact ZABS.
You agree not to:
- Use the website for any unlawful purpose
- Attempt to gain unauthorised access to any part of the website
- Transmit harmful, offensive, or disruptive content
- Reproduce, distribute, or modify website content without permission
3. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of the Zambia Bureau of Standards or its content suppliers and is protected by applicable copyright and intellectual property laws. Zambia Standards (ZS) are subject to copyright and may not be reproduced without purchase and prior written permission from ZABS.
4. Standards and Publications
Zambia Standards published and sold by ZABS are copyrighted documents. Purchase of a standard grants the purchaser a non-exclusive licence to use that standard for internal purposes only.
You agree not to:
- Standards may not be reproduced, distributed, transmitted, or sold to third parties without written permission
- PDF copies are for single-user use unless a site licence has been purchased
- Bulk discounts are available for organisations purchasing 10 or more standards
- Digital copies are delivered within 24 hours of payment confirmation
5. Certification and Testing Services
Certification and testing services are governed by separate service agreements, application forms, and scheme-specific regulations. These terms supplement but do not replace those agreements. ZABS certification marks and logos may only be used by certified organisations in accordance with applicable certification scheme rules.
6. Disclaimers
ZABS endeavours to ensure that information on this website is accurate and current. However, information is provided "as is" without warranties of any kind. ZABS does not warrant that the website will be uninterrupted or error-free. Information on this website does not constitute legal, technical, or professional advice.
7. Limitation of Liability
To the extent permitted by law, ZABS shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of, or inability to use, this website or its content. ZABS's liability for any claim relating to services provided shall be limited to the fees paid for those specific services.
8. Third-Party Links
This website may contain links to third-party websites for your convenience. ZABS does not endorse, control, or take responsibility for the content of linked websites. Visiting external links is at your own risk.
9. Governing Law
These Terms and Conditions are governed by the laws of the Republic of Zambia. Any disputes arising from these terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of Zambia.
10. Contact
For enquiries regarding these Terms and Conditions, please contact ZABS at:
Zambia Bureau of Standards, Lechwe House, Freedom Way, P.O. Box 31302, Lusaka, Zambia
Related Information
View Privacy PolicyBy using this website, you acknowledge that
You have read, understood, and agree to be bound by these Terms and Conditions.
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